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Ynni Ystradau Customer Handbook
Welcome! This handbook is designed for current and future heat network customers. To become a customer, you must live within the heat network service area in Tanygrisiau.
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Use the links below to jump straight to the information you need.
Welcome! This handbook is designed for current and future heat network customers. To become a customer, you must live within the heat network service area in Tanygrisiau.
​
Use the links below to jump straight to the information you need.
Ynni Ystradau Customer Handbook
What is a Community Energy Services Company, and how can you get involved?
What to do if things go wrong.
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Complaints Procedure
Support for customers in vulnerable situations
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The standards that you can expect from us.
Support for customers in vulnerable situations
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Extra Support
What to do if things go wrong.
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